The power of Live Chat is undisputed - when a visitor is engaged, they are looking to do business, now! JOLEADO offers unique options for the working entrepreneur, the dedicated sales team, or even full-service call centers. Different from other providers, our Live Chat can become a hybrid to include Automated Live Chat options undisputed to increase conversions and provide opportunities to your business. JOLEADO provides your website visitors what they are asking for - in real-time through the live chat engagement - 24/7.
When you are out to lunch, in a business meeting or when you close up shop for the day, JOEADO is on the job taking care of your customers!
JOLEADO Automated Chat is not constrained by time zones, business hours or holidays. Our automated chat system gives your business the ability to deliver "always-on" customer service to resolve issues as soon as they arise. This means customers can have their questions answered 24 hours a day, 7 days a week!
No wait times
Ease of use
Psychology of Live Chat - they control the sale, very important
Providing customers with a personalized chat experience, even without a live agent on the other end, can help your business stand out and, more importantly, create new opportunities to transform website visitors into repeat customers.
This is a world of data. We rep a lot of fortune 100 and 500 companies. All of them are big data driven now. The JOLEADO system, not only lets us keep pace with them and their request of data from us, I think we have surpassed them. Our data is gathered from our actual workflow of people. We don't ask them to do extra steps to gather the data. We help them do their job more efficiently with JOLEADO, and that keeps our data integrity much more intact than the bigger companies that force input on employees.Edward J - Glacier Group
Our company has found the Joleado system to be very effective and efficient in streamlining contact with our on-line customers. The program is very easy to use. Michael has been extremely responsive and helpful as we learned to navigate the system. The chat function recently was added and that has gone very smoothly. We are very pleased both with the options on the system and the personal service we receive when needed. Excellent value for dollars spent.Jennifer C - Jeweler's Cut
JOLEADO has allowed us to bring several disjointed service lines together into one system, allowing us to look at big picture trends, and focus more on driving new business.Michael L - University of Vermont